Time Out Dubai Restaurant Awards 2020

Time Out Dubai Restaurant Awards 2020

The Time Out Dubai 2020 Restaurant Awards was held this year in association with the Dubai Food Festival. The award ceremony took place on Wednesday, February 19, 2020 at a glittering event held at the JW Marriott Marquis Dubai. Our congratulations go out to all of the worthy winners and we would like to extend our particular appreciation to those restaurants, as featured below, which installed the Quadranet Hospitality Suite as their system of choice to efficiently run their EPOS, reservations and loyalty programmes. We are extremely proud to be associated with these well-deserved winners.

Congratulations to you all and we look forward to working with you in the busy year ahead.

  • Indochine – Best Fine Dining Newcomer 
  • Reif Kushiyaki – Best Casual Newcomer
  • La Cantine du Faubourg – Highly Commended French
  • Miss Lily’s – Highly Commended North American
  • BB Social Dining – Highly Commended Asian
  • STK JBR – Best Steakhouse

If you would also like to see the services that we can offer your hospitality venue call us at:


Mobile: +971 52 428 5976

Email: tamas@quadranetme.com

Website: www.quadranetme.com


Mobile: +44 (0) 1494 473 337

Email: info@quadranet.co.uk

Website: www.quadranet.co.uk 

What Does it Take to Get a Michelin Star?

What Does it Take to Get a Michelin Star?

Have you ever wondered what it takes for a restaurant to achieve the illustrious Michelin Star status? The hard work and determination teams of people have to endure with the hope of being awarded the elusive stars?

The Michelin guide, created by the tyre manufacturers, started its humble beginnings as a mere road map that assisted French motorists of where to find lodgings on their journey. Now years later the guide has become synonymous as the ultimate accreditation of chefs, restaurants and fine dining.

There is a great deal of secrecy around attaining the Michelin star. Restaurants are unaware when the Michelin trained inspectors will pay them a visit. They discreetly rate the venues on the quality of their cuisine, but also equal consideration is given to the decor and customer service. As a result, an initial star may be awarded, then after years of further reviews and consistent levels of service and quality, a restaurant my gain a further second and third star.

How restaurants actually reach the guide’s ‘noteworthy list of restaurants to visit’ is still unsure, but for certain word of mouth and press coverage are paramount. However even with a lot of publicity and local hype, it can take years to complete the review process and gain an actual star. Typically, a review is carried out on a yearly basis for at least 2-3 years normally by separate judges before they recommend that a first star should be awarded.

So what does each star actually signify? One star represents “very good restaurant in its category”. Despite only 414 restaurants in the world holding the two star status, the title is humbly categorised as “excellent cooking that is worth a detour”. The rare 3 star accolade held by a mere 113 restaurants in the world is categorised as simply “exceptional cuisine that is worth a special journey”. 

So what tips should a restaurant follow to increase their chances of earning this rare accolade.

1. Never let your standards slip!

An inspector could appear at any moment so treat all your customers as if they are appointed by the Michelin guide and consider that any night could be the night when an inspector will walk through the door.
Your front of house team must be professional and work efficiently with the back of house team, demonstrating slick team work, to ensure every diner receives exceptional Michelin Star level of service.
One off night could be all it takes to lose any hope of reaching star status.

2. Select your ingredients with care

Top chefs search high and low for unique and high-quality ingredients to include in their famed dishes. Consider the best local produce along with hard-to-find ingredients that make your dishes stand apart.
Visit your local suppliers regularly to ensure they see your commitment to high standards and to develop an understanding of their farming or production methods.

3. Creating future trends

The most famous Michelin Star chefs think outside the box when it comes to creating dishes. From the presentation to the aromas, the ambiance of each dish and the unusual ingredients – their dishes continually break the mold of a standard dining experience.
Always consider that the sky is the limit when creating the ultimate dining experience and ensure to add a part of your personality into each dish.

4. Select you team with care

Source chefs that have already trained with Michelin Star chefs. They will naturally already have the drive and commitment necessary to help you achieve Star status and work to the business ethics needed within an established Michelin Star rated team.

We at Quadranet have worked with many of the finest restaurants in Great Britain and we are proud to provide some of the tools to help the kitchen, reservations and front of house teams to work efficiently and to the high standards demanded by Michelin Star restaurants. We have watched the dedication, perseverance and hard work of these restaurants as they have grown and flourished into Michelin star standard restaurants.

One such example is the exceptional restaurant Sketch. We have had the honour of working with Sketch since 2002 and they have recently been awarded their third Michelin star.

Their exceptional dishes and drive to deliver the best customer experience is worthy of their three Star status.
Congratulations to their whole team for their well-deserved accolade!


Fuller, Smith & Turner are a Continuing Success Story

Fuller, Smith & Turner are a Continuing Success Story

Fuller, Smith & Turner are a continuing success story we should all follow closely.

With the ongoing press stories about the bleak experiences of a number of high street restaurant chains, it is always good to celebrate the successes. One such company that has bucked the recent trend is Fuller, Smith & Turner. This growing company runs 182 tenanted pubs and 203 managed pubs and hotels with more planned throughout the year.

The company allocates a lot of their success to not only a strong offering of fresh home cooked food, outstanding craft ale, great wine and exceptional service, but also the company’s decision to maintain its investment programmes throughout the last recession. As a result they not only won new customers but also gained an increase in the market share.

Michael Turner, Chairman of Fuller, Smith & Turner recently shared

‘We believe in ensuring that our excellent pub estate, our breweries and our teams are in the best position to continue to deliver outstanding service to our customers and to grow in the future.’

One of these recent ongoing improvements that Fullers undertook was to upgrade to Quadranet Solutions throughout their Tenanted Division. Quadranet has been working extensively with Fullers, Smith & Turner over the last few months, working on the roll out of the Quadranet solution across their 182 tenant pubs.

Jamie Reed Business Development Manager for the Tenanted Team said

“We were looking for an EPOS solution that provided the functionality, reporting and support you would expect in a large managed house Company system, but that was competitive enough in price and customisable for our tenants to use on a single-site or small multiple basis. After meeting with Quadranet to discuss our requirements, it became clear very quickly that they offered the ideal solution. Since we started working with them 18 months ago, I and our tenants have been delighted not only with the quality of the system, but more especially the support and willingness of everyone at Quadranet to help, regardless the issue. As we continue to roll out the system within our tenanted estate, I couldn’t be happier to be working in partnership with Quadranet.”

Michael Turner added in his Chairman’s Statement

“It has also been a good year for our Tenanted Inns. This year, like for like profit in this part of the business rose 4%. Engagement with our Tenants is good and I am delighted to see so many taking advantage of access to more favourable purchasing terms through our food suppliers and back of house support.”

Web are looking to following Fuller, Smith and Turner’s ongoing success story.

Quadranet Enjoys the Henley Regatta

Quadranet Enjoys the Henley Regatta

Quadranet was delighted to welcome a number of their wonderful clients to this year’s Henley Royal Regatta, on July 4th.

Members of the teams from Olympic Cinema, Individual Restaurants, SmokeStak, CERU, Aqua, Gladwin Bros, Dome and Neighbourhood joined us for the racing, Quadranet presentations and most importantly, prosecco!

John, Ben, Mike and Dave gave presentations on a number of exciting new Quadranet features and updates, including: FutureRes5, HTB3, Kitchen Screens and Stock. As well as Rosie Relton and Adam Purslow delivering a presentation on ‘The Customer Experience’ on behalf of beloved client, Individual Restaurants.

Quadranet CEO, John Truman said, “This year’s Regatta was a fun filled event we were delighted to share it with our valued clients, who took the opportunity to fill us in on developments their end, while watching Upper Thames Rowing Club win.”

The group enjoyed a buffet and drinks by the river before heading back to HDV Henley for an opportunity for all of the Quadranet team to meet some of our clients.

The day was a huge success and fun was had by all. We can’t wait for the next one!

Quadranet launches its next generation of services…

Quadranet launches its next generation of services…

Quadranet has launched their new service called STOCK. With supplier costs forever fluctuating, it’s hard to ensure your GP margins are still in line with your yearly targets. With STOCK you can track your supplier costs and automatically monitor if any variances effect individual recipe margins. It’s as simple as using the transparent EPOS and STOCK link that allows you to recreate your recipes online.
Our EPOS system will tell you how many of each menu items has been sold. STOCK will highlight, via set par levels, when it’s time to re order the ingredients. Track your costs and spend with each supplier and the easy to use margin calculator will set your preferred GP levels to calculate the selling price for you.
Your stock taking will be made effortless with our easy to download/upload feature. Simply upload your stock take counts into STOCK and we will generate the reports to allow you to monitor trends as well as profitability.
STOCK will also give you additional peace of mind when tracking allergens. Simply record the allergens against each product and we will ensure that this information is shared across every recipe. 
To ask for a demonstration of our STOCK system call +44 (0)1494 473 337 or email us at info@quadranet.co.uk