Help & Support
We are with you every step of the way….
Dedicated and Experienced Support
- The right support ethos – we understand that, when you need our support – bringing on a new feature, looking for guidance configuring your system, training new staff or anything else – you need it right away from a dedicated and experienced in-house support analyst who totally understands your system and what you want to achieve. With Quadranet the same people who develop, build and install your system are there to support it.
- Your call will be answered – we tailor our support to meet the specific requirements of your business but, whatever support level you choose, you can be sure that we’ll be there.
- Your call will be understood – our staff come from a wide range of backgrounds across the hospitality sector so you can be sure that they don’t just understand system, they understand the requirements of your business.
- Full Training at set-up – while the Quadranet system is designed to be intuitive and easy-to-operate, comprehensive training is delivered as part of the installation process.
- Ongoing Training – online training packages are available allowing new starters to get up to speed quickly
- Ongoing Development
- Big enough to react, small enough to react – with an in-house development team writing our own software, we’re always looking to innovate and develop our systems to meet your changing needs.
- New features and upgrades – you can be confident that a powerful IT foundation is backing your business, ensuring that new features and upgrades asked for by leading restaurants are made available to you.